Admin Assistant/Receptionist
£13.08 per hour plus company benefits
Part time hours to include alternate weekend working
A Top 20 Care Home Group 2025!
Awarded ‘One of the UK’s Best Companies To Work For’
Earlsfield Court is a stunning 72‑bedded luxurious residential and dementia care home providing the very best in care and support.
We are looking to recruit an admin assistant/receptionist to work on a part‑time basis which includes alternate weekend working. You will follow a 2‑week rolling rota; the shifts are 9 am to 5 pm and are as follows: Week 1 – Tuesday and Wednesday; Week 2 – Monday, Tuesday, Saturday and Sunday.
As the Administration Assistant/Receptionist you will be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.
In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence.
Our team member benefits include:
- Paid Breaks
- Uniforms
- Staff Meals
- Nest Pension
- Employee Assistance Programme
- Care Workers Charity
- Spice of Life – Discount Retail Scheme
- Cycle Scheme
- Eye Care
- Refer a Friend Scheme
- Reward Vouchers
- Quarterly & Annual Company Recognition Awards
Main Responsibilities
- Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
- In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
- Assist with recruitment tasks, sifting CVs, setting up interviews, onboarding
- Organise internal meetings and ensure that any requirements have been actioned
- Coordinate the staff meal process as applicable to the individual home
- Respond to any emergency situations as requested by the home
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained
Person Specification
- Excellent customer service skills
- IT literacy – competent with the use of systems
- Previous telephone experience
- Professional telephone manner
- Knowledge of general administration
- Good communication skills
- Neat and well presented
- Excellent written and verbal English
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