Responsibilities
- Ensuring high levels of customer satisfaction through excellent service.
- First point of contact for authorising discounts and resolving customer queries.
- Being a brand ambassador, demonstrating in-depth product knowledge.
- Building and maintaining professional relationships with our customers.
- Outfit building for customers and making further product recommendations.
- Assessing customers needs and providing assistance and information on product features.
- Driving store KPIs and suggesting ways to improve.
- Ensuring shop and stock room maintenance, presentation and organisation issues are addressed appropriately.
Qualifications
- Previous track record within hospitality or retail.
- Effective communication and the ability to build relationships with ease.
- Team collaboration and celebration of others’ contributions and achievements.
- Adaptability to change and ability to work at a fast pace.
- Energetic and authentic presence on the shop floor.
- Can‑do attitude and initiative to find in‑store solutions.
At Calvin Klein, we foster an inclusive, collaborative culture that celebrates diverse perspectives and backgrounds. Join us for a meaningful impact and endless opportunities to design your future.
PVH Corp. is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. All current and future employees are compensated based on job-related factors such as skill, ability, educational background, work quality, experience, and potential.
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