Housing Support Progression Coach (Night Working)

Ashberry recruitment are currently looking for two Night support workers in the County Durham area. The service provides supported accommodation for young people (aged 18+) to help them move on to their own independent accommodation.

The role is a 3‑month temporary cover requiring 37.5 hours per week on a two‑week rolling rota of waking night shifts (9:30PM–8AM). You will work every other weekend. The pay rate is £13.56 per hour plus £1.64 holiday pay, totalling £15.20 per hour.

Responsibilities

• Conduct welfare checks on all clients
• Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
• Provide personalised, flexible and creative support, involving clients in decision‑making and encouraging participation in activities
• Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
• Carry out cleaning duties
• Cover reception, including answering phone calls
• Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
• Maintain clear, accurate records
• Manage the security of the building

Qualifications

• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
• Experience of conducting welfare checks
• Experience of managing challenging behaviour, including responding calmly to emergencies and crisis
• Strong literacy, numeracy and IT skills and ability to take notes
• Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development

Candidates should confirm their interest as soon as possible. Interviews will be scheduled shortly after and the appointed candidate is expected to start as soon as possible.

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