Fleet Maintenance Agent

Job Description

The Fleet Maintenance Agent (Planner) is responsible for the proactive scheduling and coordination of all planned maintenance activity across the commercial fleet in the UK. You ensure vehicles are maintained according to manufacturer schedules and legal requirements, minimising downtime and keeping the fleet fully operational and compliant.

Responsibilities

• Monitor fleet management systems to identify upcoming service intervals and MOT due dates.
• Proactively schedule and book maintenance appointments with approved garages and service centres.
• Send advance notifications and manage vehicle collections, deliveries, and courtesy vehicle arrangements.
• Raise purchase orders and verify job completion and invoices against work performed.
• Actively monitor compliance alerts and escalatie risks to the Maintenance Manager.
• Build effective supplier relationships and support breakdown response during peak demand.

Qualifications and Skills

• Experience: You have coordination, scheduling, or administration experience.
• Organisation: You manage multiple tasks with strong attention to detail and data accuracy.
• Communication: You communicate confidently and clearly both verbally and in writing.
• Tech‑savvy: You are comfortable with computer systems, databases, and Microsoft Office.
• Background: Ideally, you bring experience in fleet, automotive, or transport environments.
• Know‑how: Knowledge of MOT and servicing requirements for commercial vehicles is advantageous.

Benefits

• Competitive Reward Package: Attractive base salary with a performance‑based bonus.
• Time Off & Financial Security: Up to 22 days’ holiday plus bank holidays, pension scheme, and life assurance.
• Wellbeing & Support: Employee Assistance Programme and access to wellbeing resources.
• Career Development: Entrepreneurial, flat management structure with direct access to decision‑makers and genuine opportunities to grow your career.

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