Position Summary
As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.
Responsibilities
- Be a Team Member: Collaborates with team members to fulfil sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service.
- Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.
- Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training; adapts to new tools and encourages others to use them.
- Be an Owner: Communicates equipment, tools and supplies needs; tracks and monitors returns and special orders; operates cash registers and processes transactions; maintains inventory, audit safety and compliance standards; reports complaints, safety hazards and problems with products, services and work areas; completes paperwork logs and other required documentation; ensures merchandise is packaged, labeled and stored per company policies; identifies member needs, assists with purchasing decisions and resolves issues.
- Be a Talent Ambassador: Acts as a brand advocate by valuing the member experience, modeling high quality service and products; develops, influences and inspires others to work in a respectful, supportive, team-oriented style; understands roadblocks and assists in training team members.
- Complies with company policies, procedures and standards of ethics and integrity by applying related action plans and the Open Door Policy in executing business processes and practices.
- Completes work assignments and priorities by using policies, data and resources; collaborates with managers, coworkers, customers and other partners; identifies priorities and deadlines; communicates progress and information; identifies opportunities for improvement and adapts to change.
Respect the Individual: Embraces differences; creates a workplace where associates feel seen, supported and connected; builds a culture of belonging and teamwork.
Act with Integrity: Maintains the highest standards of integrity, ethics and compliance; models Walmart values; holds oneself and others accountable; supports Walmart’s goal of being a regenerative company.
Serve our Customers and Members: Delivers results while putting the customer first and makes decisions using reliable information; balances short- and long-term priorities and considers impact on the team’s ability to deliver for all stakeholders.
Strive for Excellence: Displays curiosity, takes calculated risks and demonstrates courage and resilience; drives continuous improvements and supports others through change.
Benefits and Additional Details
At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see the Walmart notices site.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change. For information about benefits and eligibility, see One.Walmart at the benefits page.
The hourly wage range for this position is $18.00 to $25.00 per hour. The actual hourly rate will meet or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications
- Valid state-issued driver’s license.
- Must be 18 years of age or older.
- Acknowledgement that the position requires successful completion of all job-required trainings and assessments within a prescribed time period if offered the position.
Preferred Qualifications
- Auto service industry experience, Retail Experience
Primary Location
2801 E Market St, York, PA 17402-2406, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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