Customer Resolution Specialist — Flexible Shifts + Bonus

Company: Arcus Solutions
Apply for the Customer Resolution Specialist — Flexible Shifts + Bonus
Location: Redditch
Job Description:

Arcus Solutions is seeking a Customer Resolution Agent for their Redditch location. The role involves managing escalations and ensuring timely, effective resolutions while supporting KPI performance.

Applicants should have strong communication skills and experience in a fast-paced customer service environment. In return, Arcus offers a competitive salary of £27,164 per annum, bonuses, and generous holiday and benefits packages.

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Posted: June 17th, 2026