Fire Alarm & Security Engineer – Exeter – £40k + Travel Time + Standby
The Role
As a Fire & Security Service Engineer, you will service, maintain, fault‑find, and repair a wide range of Fire & Security systems across commercial client sites. The role is ideal for an engineer who enjoys working autonomously, takes pride in delivering high‑quality workmanship, and values building strong customer relationships.
Responsibilities
- Planned preventative maintenance (PPM)
- Reactive fault finding and repairs
- Diagnosing and resolving system issues efficiently
- Ensuring systems remain fully operational and compliant
- Delivering exceptional customer service on‑site
- Completing service documentation accurately and professionally
Systems Covered
- Fire Alarms
- CCTV
- Access Control
- Intruder Alarms
What We’re Looking For
- Proven experience servicing Fire & Security systems
- Strong fault‑finding and diagnostic skills
- Experience with Fire Alarms, CCTV, Access Control and Intruder Alarm systems
- Good technical knowledge and problem‑solving ability
- Professional, customer‑focused approach
- Full UK Driving Licence
Location & Coverage
This role will predominantly cover Exeter, Devon, and the surrounding areas, attending commercial client sites for planned preventative maintenance, servicing, fault finding and reactive repairs across Fire & Security systems.
Salary & Benefits
Financial Package
£30,000 – £40,000 basic salary (DOE).
Overtime available after 40 hours: 1.5× rate Monday–Saturday, 2× rate Sundays & Bank Holidays.
Paid travel time (excluding the first and last 30 minutes of each day). £180 standby allowance per week on call. Call‑outs paid at overtime rates with door‑to‑door travel. Rest time provided for overnight call‑outs. Up to £2,000 annual bonus, paid quarterly based on individual KPI performance.
Company Vehicle & Equipment
Electric company van with personal use permitted. Specialist plant and equipment provided. Fuel and operational costs covered. Hand tools excluded.
Employee Benefits
- 33 days annual leave including Bank Holidays
- Holiday purchase scheme
- Workplace pension scheme
- Life assurance
- Childcare vouchers
- Share Incentive Plan (subject to enrolment)
- 24/7 Virtual GP service
- Employee Assistance Programme
Training & Development
- Annual performance review and career planning
- Ongoing manufacturer and industry training
- Access to internal Learning Hub
- Tavcom training courses
- Opportunities for career progression within a growing organisation
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