Job Title
Operational Mentor – Grounds Maintenance
Employment Details
Contract Type: Permanent, Full-time, 36.25 hours per week
Salary: From £30,387 per annum depending on experience
Grade: 6
Reporting Office: Manchester, Trafford
Persona: Mobile/Field Based Worker – contract hours to be worked from various locations such as resident homes, estates, etc., with ad-hoc office attendance as required
Working Pattern: 8:00 am – 4:00 pm
Closing Date: 30th June at 10:00 am
Key Responsibilities
You will lead the local maintenance team on site, mentoring members from diverse backgrounds, ensuring customer standards and targets are delivered, recording time on site, and maintaining a positive customer experience. You will use customer feedback to improve service delivery and operate within relevant health and safety regulations.
Impact
- Work alongside operatives to provide grounds maintenance services
- Carry out tenancy clearance duties
- Mentor and develop team members
- Incorporate customer feedback into continual improvement
Qualifications
- Good understanding of health and safety regulations in a corporate environment
- Experience in grounds maintenance
- Leadership experience or demonstrable leadership skills
- Excellent customer service and communication skills
- Full driving licence – required to drive L&Q fleet vans
- PA1 and PA6 City & Guilds qualifications are advantageous
- Experience with chipping, chainsaw, and use of a variety of equipment and hand tools
- Positive, can‑do attitude
- Knowledge of COSHH legislation
Benefits
- Excellent pension plan (up to 6% double contribution)
- 28 days annual leave, rising to 31 days with length of service, plus bank holidays
- Westfield Health Cash Plan
- Non‑contributory life assurance
- Up to 21 hours of volunteering paid days
- Lifestyle benefits
- Employee Assistance Programme
Background Checks
Applicants must have or obtain an Enhanced Disclosure Barring Service (DBS) certificate to work with the team.
Equal Opportunities
L&Q is committed to supporting a diverse and inclusive workforce and welcomes applications from all backgrounds. We are a Stonewall Diversity Champion, a Disability Confident employer and are signed to the Time to Change Employer Pledge.
If you require any reasonable adjustments at any stage during this process, please email lqcareers@lqgroup.org.uk.
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