**Job Identification:** 211246
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
**Salary** u00a313.09 per hour
**Exceptional Hospitality Starts with You**
**Hilton York** located in the heart of the historic city of York, our 131 bedroom hotel is the perfect base to explore, connect, and unwind. Just moments from iconic landmarks, shops, and transport links, itu2019s ideally suited for both business and leisure stays.
**A WORLD OF REWARDS**
**Hourly Rate of u00a313.09**
Incredible travel perks u2013 Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton u2013 Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave u2013 Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support u2013 Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge u2013 In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources u2013 Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Smart uniform provided
Free and healthy meals when on duty
*Benefits availability may vary depending on Team Memberu2019s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
**Here’s what you’ll do during a typical day:**
Offer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive service Ensure that individual customers and Groups receive fast, efficient and friendly service Ensure messages and faxes are regularly delivered throughout the night Assist with room moves and luggage deliveries and man the Front Door, following all standard operating procedures Ensure the effective handling and storing of long-term and short-term luggage for arriving/departing Guests and clients Maintain public areas and all equipment in immaculate condition Greet all guests in public areas and rooms in a warm manner
**What are we looking for?**
Previous experience in hospitality Strong good communication skills Calm, courteous, and discreet demeanour A good knowledge of the area and the country in general, preferred A passion for working on team as well as autonomously
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**Join an Award-Winning Workplace Culture**
At Hilton, we donu2019t just deliver exceptional experiences for our guestsu2014we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weu2019ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the Worldu2019s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, weu2019re setting new standards for the future of travel.
Whether youu2019re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careeru2014and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why weu2019re more than a great place to stayu2014weu2019re a great place to work….