Patient Solutions Co-ordinator
Part-time: 18.5 hours per week
Ideally worked over 5 days
Hybrid: minimum 2 days per week in Ashby de la Zouch
About the role
We’re looking for a proactive and organised Patient Solutions Co-ordinator to join our Patient Solutions UK team.
This is a varied role supporting our project teams, clients and field employees with day-to-day coordination, administration and operational delivery. You’ll help keep processes running smoothly, support high-quality patient programmes and act as a key point of contact across the team.
What you’ll be doing
You’ll support with:
- Coordinating meetings, travel, accommodation, catering and meeting rooms.
- Supporting field employees with equipment, uniform and logistics.
- Ordering clinical and office supplies and helping maintain stock control.
- Updating CRM and client systems accurately.
- Booking and maintaining clinical visit information.
- Preparing weekly and monthly activity reports.
- Supporting purchase orders, recharges and operational finance tasks.
- Helping with induction logistics for new starters.
- Working closely with internal teams, field employees and healthcare professionals.
- Supporting process improvements, new project set-ups and system roll-outs.
- Ensuring work is completed in line with quality, compliance and governance requirements.
About you
You’ll be organised, accurate and confident communicating with people at all levels. You’ll enjoy working in a busy team environment and take pride in delivering excellent support.
You’ll bring:
- Strong attention to detail.
- Good Microsoft Office skills.
- Excellent written, telephone and face-to-face communication skills.
- The ability to prioritise and work to deadlines.
- A proactive approach and willingness to use your initiative.
- A commitment to excellent customer service.
- Previous administration experience would be helpful but is not essential.
Working pattern
This is a part-time role of 18.5 hours per week, ideally worked across 5 days.
You’ll be based at Inizio House, Ashby de la Zouch for a minimum of 2 days per week, with hybrid working for the remaining time.
Our pledge
Inizio Engage UK is part of Inizio. We are an equal opportunities employer and are committed to creating a diverse, inclusive and supportive workplace.
We welcome applications from all backgrounds and are committed to providing an environment where everyone can thrive.
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