Second/Third Line Engineer

Company: HAYS Specialist Recruitment
Apply for the Second/Third Line Engineer
Location: Belfast
Job Description:

Your new company

You’ll be joining a well-established organisation with over 30 years of success, recognised for delivering high-quality IT services across a diverse client business offers a modern, luxury office environment alongside a strong culture of professionalism, structure, and continuous improvement. This is a fantastic opportunity to join a team that values quality, process, and technical excellence.Your new roleAs a 3rd Line Systems Engineer, you will act as a key escalation point, supporting and maintaining a wide range of customer environments.This is a varied role where you will:

  • Provide 3rd line support across infrastructure and systems
  • Work on tickets, escalations, and project delivery
  • Carry out client site visits when required
  • Manage and support core technologies and platforms
  • Maintain clear, accurate documentation and processes
  • Follow structured internal procedures and service standards
  • Contribute to security, compliance, and best practice frameworks

You’ll enjoy a great mix of hands-on technical work and client interaction, making this ideal for someone who likes variety in their role.What you’ll need to succeedTo be successful, you will be a well-rounded, methodical engineer with strong attention to detail and a passion for delivering high-quality will have experience with:

  • Microsoft 365
  • Active Directory
  • Virtualisation technologies
  • Backup solutions (e.g. Veeam)
  • Endpoint security / AV management
  • RMM tools

Desirable experience includes:

  • Azure / cloud technologies
  • Sophos Firewalls
  • Aruba Networking
  • Kaseya Ops Suite
  • HPE server environments

Exposure to Cyber Essentials assessments and CIS Controls would also be be:

  • Structured and process-driven
  • Strong in documentation and organisation
  • Comfortable in a client-facing role
  • A proactive team player who can also work independently.

What you’ll get in return

  • Opportunity to join a long-established, reputable business
  • Work within a luxury, modern office environment
  • Exposure to diverse client environments and technologies
  • A role offering variety, autonomy, and responsibility
  • Supportive team culture with a focus on quality and best practice
  • Clear opportunities to develop your technical skill set

If you’re a hands-on Systems Engineer looking for your next step in a dynamic and well-structured environment, we’d love to hear from you.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Skills:365 AD VM

Benefits:£40000

WHJS1_NI

Posted: June 19th, 2026