Office Based: Lisburn
Salary Negotiable DOE
About the Role:
Our client is one of Northern Irelands leading distribution companies for the plumbing and bathroom sector in Northern Ireland. They are continually expanding to meet the growing needs of the local marketplace.
They are currently seeking a Sales Administrator to join their growing sales office team in their Lisburn facility.
Key Responsibilities:
Processing telephone and email enquiries from customers and trade professionals
Generate sales quotations and sales orders
Outbound telephone sales promoting existing and new products
Liaise with customers to inform them of any discrepancies or stock availability issues, find suitable alternative
products and upsell when possible
Create and review sales report analysis as required
Internal sales support to field sales representatives
Provide product and after sales support to customers, trade professionals and end users
Dealing with customer price and invoice queries
Provide copy PODs and invoices
Represent the company at industry trade shows and marketing events
Key Behaviours:
Ability to liaise well with all stakeholders to ensure customer satisfaction
Be a strong team player and can work on own initiative
Pleasant and professional telephone manner
A high level of organisational skills & the ability to multi-task
A desire to learn about our suppliers, products, customers and systems
Strong interpersonal skills to work with management and staff at all levels
Deal with aftersales queries in a friendly professional manner
Requirements:
Experience & knowledge of plumbing & bathroom products a distinct advantage
Previous sales support/admin and customer service experience required
Previous experience within the plumbing, heating or bathroom industry would be highly desirabl
High level of proficiency in Microsoft Office suite (Word, Excel, PowerPoint etc.)
Skills:Plumbing supplies knowledge and experience Excellent customer service Communication (written and verbal)
WHJS1_NI
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