Monzo is on a mission to make money work for everyone. We are transitioning away from the complicated and confusing ways of traditional banking. Starting as a prepaid card, we now offer personal and business bank accounts, joint accounts, accounts for 16‑17 year olds, a free kids account and credit cards in the UK, and more. Our customers can save, invest and combine their pensions with us. We provide hot coral cards, a get‑paid‑early feature, financial education on social media and award‑winning customer service.
Location: London / Remote in the UK. Salary: £108,700 – £147,100 + equity + incentive awards tied to your performance + benefits.
Senior Manager – Controls Discipline
This role is critical in driving greater efficiency and automation across our central control processes, including Issues Management, Policies & Standards, Risk & Control Self Assessment, Regulatory Change & Horizon Scanning and Non‑Prudential Regulatory Reporting. The successful person will help embedded Control Business Partners and Risk Owners operationalise all aspects of Monzo’s Enterprise Risk Management Framework (ERMF) in the first line of defence, equipping the organisation with the platform, processes, data and training to make control management as automated, simple and proportionate as possible.
Key Responsibilities
- As a Subject Matter Expert, design and redesign processes, systems and controls to ensure proportionate and risk‑based compliance with the ERMF.
- Partner for growth with Risk & Compliance.
- Operate with a product and service mindset to deliver value to Risk Owners.
- Drive real‑time data insights to keep controls ‘live’.
- Elevate Monzo’s control environment to greater maturity and scalability, pioneering a proactive approach to risk management.
- Contribute to successful re‑platforming across GRC and regulatory horizon scanning tools.
- Foster positive relationships across the three lines of defence, upskill risk owners to take greater accountability for control processes and promote a transparent risk culture.
Qualifications
- Exceptional risk and control expertise from Banking, Financial Services or FinTech.
- Proven ability to influence senior stakeholders and tackle complex issues in matrix environments.
- Strong track record in managing 1st line risk – hands‑on with experience growing new business ‘in control’.
- Data‑driven control leader.
- Thrives in fast‑paced settings, showcasing resilience, adaptability and exceptional execution skills as the landscape evolves.
- Exhibits curiosity and collaboration, adept at asking insightful questions and quickly acting on new information.
- Experience in process improvement, deploying AI, and/or working in scaling environments or tech companies is a plus.
Benefits
- Salary: £108,700 – £147,100 + equity + incentive awards tied to performance.
- Flexible working hours and remote options with additional support for fully remote workers.
- £1,000 annual learning budget for books, training courses and conferences.
- Home‑office set‑up with MacBook for all employees and extra support for fully remote workers.
- Full benefits package including health, pension and other standard benefits.
Equal Opportunities
We are an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We do not require full or birth names at the application stage.
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