About The Role
We are looking for Bank Support Workers to join our team in Norwich who have a passion for providing a high standard of support that enables young people to learn and develop through education and positive life experiences.
Swanton Staff provide practical assistance and emotional support to empower people we support to achieve their goals and aspirations, respecting everyone’s individuality and enabling them to make appropriate choices to live the life they want to live. Support is required 24 hours a day, 7 days a week.
The role
- Provide support to empower the people we support to achieve their goals and aspirations, respecting everyone’s individuality and enabling them to make appropriate choices to live the life they wish, in line with their individual support plans.
- Promote the health, well‑being, physical, emotional, cultural and spiritual beliefs of the people we support and ensure they are met in an inclusive way.
- Facilitate social, educational or work activities such as visiting family and friends, supported employment, walks, shopping and other recreational activities of their choice.
- Perform general housekeeping duties that can include shopping, domestic duties and elements of personal care.
- Complete a range of records and documents as part of the role.
About you
- Enthusiastic, compassionate and committed to supporting people in a way that respects personal choice, promotes access to the community and engagement in a wide range of activities.
- Share Swanton core values (Potential, Responsibility, Integrity, Diversity, Empathy) and be able to apply them in the workplace.
- Adaptable, flexible with excellent communication skills and able to work as part of a team.
- Experience of supporting people with learning disabilities and/or complex care is preferred but all training will be provided.
Job Details
Job title: Support Worker
Location: Norwich
Hours: 36 hours per week
Shifts: Days, evenings, nights, weekends
We do not offer sponsorship.
What we can offer
- Refer a friend scheme – receive £400 each time a successful referral is made *
- Above and beyond – awards for going the extra mile and for good inspection feedback, including vouchers for high‑street shops and other surprises.
- Long service awards – celebrate your contribution to the team.
- Employee benefits app – stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.
- Cycle to work – save money and get fit with our salary‑sacrifice scheme.
- Pension – auto‑enrol into our salary‑sacrifice pension scheme.
- Life cover – entitled to death in service benefit.
- Funded qualifications – earn whilst you learn; we provide opportunities to develop your career with Swanton *.
- Career pathways – offer apprenticeships in Health and Social Care (Level 3).
- Swanton Educates – training qualification centre to support your development.
- Trained mental health first aiders – available to support you when you need someone to talk to.
- Employee Assistance Programme (EAP) – free confidential access to 24‑hour assistance for counselling, advice and support.
- Employee Voice – regular events to listen to your feedback about working with us.
* subject to eligibility & criteria
Candidates will require a full reference check and an enhanced DBS. We are exempt from the Rehabilitation of Offers Act.
This role is covered by a genuine occupational reason to only recruit female support workers.
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