Reports to: Head of Sales, Marketing & Development, WT&C
Responsible for: Marketing & Communications team
Key responsibilities
- Plan and deliver marketing campaigns that grow audiences and revenue, working collaboratively across the venue and with ATG’s central teams.
- Bridge day-to-day operational delivery with the strategic aims of venue leadership.
- Act as the primary contact for producers and marketing agencies, leading campaign development and identifying sales opportunities to increase occupancy and revenue.
- Build and nurture relationships with businesses and individuals to grow income from corporate partnerships and sponsorship.
One of the most diverse venues in the ATG portfolio, WT&C is a 1,300 seat Theatre which hosts world class entertainment, the Rhoda McGaw a 230 seat Theatre that provides a home for communities from across the region and the highly acclaimed Italia Conti and a 950 seat 7 screen Cinema that shows all of the latest blockbusters.
It is a very exciting time to join WT&C as we reach the final stages of a re‑brand and major capital programme. The venue has never looked better and your role in welcoming audiences and producers will be key.
Marketing Campaigns
- Work closely with venue and central colleagues to deliver effective, insight‑driven marketing campaigns aligned with communications plans.
- Act as the primary day‑to‑day contact for producers and agency partners, cultivating strong, effective relationships.
- Manage the day‑to‑day relationship with media partners and third‑party suppliers, ensuring excellent long‑term partnerships and strong return on investment.
- Create or adapt marketing assets for shows and venue initiatives, ensuring timely delivery across all channels. Manage agencies in asset creation and proactively share assets with other ATG venues.
- Maintain accuracy and brand consistency across all marketing, advocating for the show and venue brand at all times.
- Deliver agreed sales and audience targets, managing campaign budgets and reporting.
- Ensure accurate and timely set‑up for priority and public booking periods and associated activity.
- Deliver marketing campaigns that support ATG’s membership scheme, corporate partnerships, sponsorship commitments, venue F&B targets and other ATG initiatives.
- Continuously challenge and evolve campaigns to improve efficiency and effectiveness.
Audience & Sales Development
- Collaborate with Revenue Management to evaluate sales performance and implement tactics that improve occupancy and average ticket price.
- Work with ATG’s Data & CRM teams to identify under‑represented audience groups and develop strategies to reach them.
- Partner with Central Marketing & Data teams to test initiatives that grow audiences and sales.
- Brief outbound group‑sales campaigns to the Contact Centre and collaborate to ensure successful delivery.
- Define an on‑sale calendar that maximises impact and aligns with ATG’s central processes.
- Where relevant, support the maximisation of tourism sales opportunities.
- Identify and pursue opportunities to increase revenue through sponsorship, corporate partnerships and business engagement.
Corporate Development & Sponsorship
- Develop a suite of sponsorship opportunities across the venue, creating compelling marketing materials to promote them.
- Build and nurture relationships with local businesses, organisations and individuals to grow income from corporate partnerships and sponsorship.
- Work to agreed corporate and sponsorship targets, maximising additional revenue streams for the venue.
Reporting & Evaluation
- Adhere to ATG briefing, reporting and evaluation processes to ensure consistent ways of working across the company.
- Deliver robust campaign evaluations that demonstrate effectiveness and capture learnings for future activity.
- Produce clear sales analysis, reporting and campaign evaluations to inform future activity.
- Manage campaign budget tracking, ensuring efficiency and value for money in all marketing activity.
Management & Collaboration
- Line‑manage, develop and motivate staff in line with ATG values.
- Work closely with the Venue Communications Manager to deliver coherent, synergistic campaigns.
- Actively contribute to the ATG marketing community, including seminars, cross‑venue initiatives and centrally led strategies (e.g., Data/CRM).
- Collaborate proactively with ATG’s Account Directors/Managers and other central teams.
- Maintain strong relationships with other venues for shared tours and cross‑promotional activity.
- Undertake any other duties reasonably required.
Qualifications & Experience
- A collaborative team player with strong interpersonal skills and the ability to manage producer relationships effectively.
- Highly numerate and analytical, with confidence working with sales data, audience insights and budgets.
- Significant experience project‑managing creative campaigns from concept to evaluation.
- Skilled at managing relationships with creative teams, navigating differing viewpoints with diplomacy.
- Excellent written and verbal communication.
- A creative problem‑solver and confident decision‑maker.
- Comfortable working in a fast‑paced environment and managing multiple projects simultaneously.
- Proactive, flexible and able to prioritise effectively.
- Experience working with partners and suppliers to tight deadlines.
- Enthusiasm for theatre, cinema and the work of ATG.
- Exceptional attention to detail.
- Ability to deputise for the Head of Sales, Marketing & Development when required.
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