Branch Manager – Bishop Auckland (Lead, Motivate, Inspire)
We’re the UK’s largest builders’ merchant! With over 500 branches, we provide everything from timber and bricks to kitchens, tools, and equipment. We’re a supportive team offering great career opportunities and the chance to develop new skills. Whether you’re in the office, on the shop floor, or handling deliveries, there’s a place here for you to grow. Join us today and see why we’re the trusted choice for builders!
What You’ll Be Doing
As the go-to person at our Bishop Auckland branch, you’ll lead a fantastic team and maintain a profitable operation.
- Lead a team of 7 with 1 vehicle, ensuring strong customer relationships and profitable operation.
- Drive our success by smashing sales targets, boosting profit, and ensuring top‑notch service with safety at the heart of everything.
- Coordinate across all on‑site departments, including warehousing, logistics, and safety, to ensure peak performance.
Benefits
- Competitive salary with performance‑based bonuses
- Save‑as‑you‑earn & Buy‑as‑you‑earn schemes for smart financial growth
- Generous pension scheme
- Exclusive discounts across various businesses (including 20% off at Toolstation)
- Wellbeing support
- MyPerks discounts at top retailers, restaurants, and more
Working Hours
Monday‑Friday, 7:30 am – 5:00 pm, with two Saturdays every 4 weeks (8:00 am – 12:00 pm). Enjoy your weekends off!
Responsibilities
- Inspire, coach and develop the team to achieve targets and deliver exceptional service.
- Build strong, lasting relationships with customers and suppliers.
- Lead sales strategies that boost revenue while managing stock, deliveries, and day‑to‑day operations.
- Maintain top health and safety standards, ensuring a safe, efficient working environment.
- Recruit, train and mentor the team, focusing on career progression and positive work culture.
Qualifications
- Strong leadership and motivating skills, empowering the team.
- Delegation skills and ability to lead independently.
- Collaborative mindset and openness to continuous learning.
- Excellent communication and relationship‑building skills.
- Customer‑focused approach maximizing sales opportunities.
- Organised and efficient, able to plan and prioritise.
- Financially literate, using data for decisions.
- Culture builder, creating an inclusive positive environment.
- Commercial decision‑making for branch and customer.
- Awareness of competitors, using knowledge to drive success.
- Business‑minded, treating the branch like its own business.
- Compliance‑focused, ensuring legal and market trend alignment.
Equal Opportunities
We’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the chance to succeed.
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