CX & CRM Director, Loyalty & Growth

Global is seeking a Customer Experience Lead to shape the digital products’ CX strategy. You will manage a team, oversee customer communications, and drive engagement through campaigns across various channels such as apps and websites.

The ideal candidate has proven experience in CX leadership and CRM, with proficiency in using Braze for effective campaign management. This is a unique opportunity to drive customer loyalty and engagement across some of the UK’s leading media brands.

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