Key Responsibilities
Vendor & Contract Management
- Manage the full lifecycle of IT supplier relationships, from onboarding and SLA management through to renewals and renegotiations.
- Ensure contracts are well documented, tracked, and delivering expected value.
Procurement Process
- Develop and maintain a structured, auditable procurement process for all IT goods and services.
- Introduce consistency and control while avoiding unnecessary complexity.
Cost Control & Commercial Oversight
- Actively manage IT spend, identifying consolidation opportunities and reducing inefficient expenditure.
- Negotiate commercial agreements that reflect organisational scale and purchasing power.
Stakeholder Collaboration
- Partner with the Head of IT and senior stakeholders to understand current and future technology needs.
- Align procurement plans with broader business and technology strategy.
Supplier Performance Management
- Monitor and report on supplier performance against agreed KPIs.
- Address underperformance and manage improvement plans where required.
Compliance & Risk Management
- Ensure procurement activity complies with internal policies and relevant regulations.
- Identify and manage contractual risks proactively.
The Ideal Candidate
Experience
- 5–10 years’ experience in IT procurement, vendor management, or technology category management.
- Proven track record managing a diverse portfolio of technology suppliers.
Sector Experience (Desirable)
- Background in retail, wholesale, FMCG, or similarly fast-paced environments.
- Understanding of how procurement decisions impact operational performance.
Commercial Expertise
- Strong contract negotiation skills with the ability to identify risks and commercial opportunities.
- Experience managing budgets and delivering measurable cost savings.
Personal Attributes
- Self-sufficient and proactive, with the ability to drive work independently.
- Collaborative and able to build strong working relationships across teams.
- Commercially focused, with an instinct for identifying optimisation opportunities.
- Decisive and comfortable working with incomplete information.
- Strong sense of ownership over supplier portfolios and commercial outcomes.
- Organised, process-driven, and able to quickly bring structure to complex environments.
Communication
- Clear, professional, and concise communication style.
- Ability to manage negotiations and present complex commercial matters to senior stakeholders effectively.
What’s on Offer
- Broad commercial ownership across a diverse technology supplier landscape.
- A fast-paced, high-volume environment where contributions have tangible impact.
- Direct engagement with senior IT leadership within a collaborative culture.
- Competitive salary and benefits package based on experience.
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