Senior Business Analyst – Insurance Transformation (London)
London (Hybrid – 3 days in office)
Competitive salary + bonus + benefits
Drive requirements and shape solutions across AI, claims and core system transformation
We’re partnering with a global insurer investing heavily in technology, data and underwriting transformation across its London Market business.
This is a high-impact Senior BA role, working at the heart of delivery across claims, policy administration, and data-driven initiatives.
What you’ll be working on
- Claims automation and workflow transformation
- AI-driven solutions for document processing and decision support
- Policy administration systems and downstream integrations
- Data migration and process optimisation across underwriting and claims
What you’ll be doing
- Leading end-to-end requirements gathering and definition
- Producing high-quality artefacts:
- User stories, process flows, data mappings
- Functional specifications and traceability
- Working closely with developers, testers, and architects
- Supporting UAT, defect resolution, and delivery assurance
- Driving stakeholder engagement across underwriting, operations, and IT
- Challenging and shaping requirements (not just documenting them)
What we’re looking for
- 7+ years Business Analysis experience in insurance
- Strong knowledge of London Market / Lloyd’s environments
- Experience with claims and/or underwriting transformation
- Exposure to policy administration systems (Guidewire highly desirable)
- Experience working on data flows, integrations, or system implementations
- Strong Agile delivery experience (user stories, backlog management)
Exposure to AI, automation, or data-driven solutions is a strong advantage
Why this role
- Work across cutting-edge programmes (AI, claims automation, Guidewire)
- High visibility and influence across business and technology teams
- Opportunity to shape end-to-end delivery and solution design
- Strong investment in technology and transformation
(Due to the nature of the programme, priority will be given to candidates with recent London Market insurance experience)
If you have
If you’re a technically strong BA who can translate complex insurance and system requirements into delivery-ready solutions please apply now for immediate consideration
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