Join us at the Community Frailty Hub, where we are committed to providing integrated neighbourhood-based care to support patients to live well in their own homes for longer. This is an exciting opportunity to be part of our supportive, forward‑thinking team delivering high quality person‑centred, patient‑led care for people living with frailty in York.
Driving Licence and access to your own vehicle for work are essential for this role.
Please be aware we cannot offer sponsorship at this time.
Nimbuscare is a GP‑led provider organisation delivering urgent care, community services and neighbourhood‑based models of care across York and North Yorkshire. We exist to improve patient outcomes, reduce health inequalities and support the sustainability of primary and community care through collaboration, innovation and strong system partnerships.
Working as part of the multidisciplinary team, the post holder may work independently within an agreed scope of practice, enabling and monitoring patients, identifying early signs of deterioration, escalating concerns appropriately and maintaining accurate documentation.
Job Responsibilities
- Accountable for the delivery of efficient and appropriate care in accordance with relevant standards, guidelines and codes of conduct under the guidance of clinical staff.
- Perform first visit assessments of patients in their own home following referral and assessment from a clinician; update pre‑visit summary and lone working questionnaire.
- Facilitate care and support as appropriate.
- Encourage patient engagement to meet goals and objectives as set out in a person‑centred care plan.
- Work as part of the Frailty Hub signposting to referral pathways within the MDT.
- Support patients to complete home exercise programmes as advised by the therapy team.
- Ensure patient comfort, safety, dignity, privacy and confidentiality.
- Promote independence in all care and support.
- Maintain written records on System One and other related information; report changes in patient condition to the Team accurately and timely.
- Assist and support patients and carers (e.g., medication prompting, diet, hygiene, toileting) in line with training, competency and protocols.
- Assist with administrative record keeping and discharge/archiving paperwork.
- Record physical observations using appropriate equipment (BP monitor, blood sugar, pulse oximeter).
- Monitor patients for changes in condition and appropriately escalated concerns.
- Ensure referrals to other agencies are made where necessary.
- Support the protection of children, young people and adults at risk through safeguarding compliance and prompt reporting.
- Demonstrate and support junior staff.
- Ensure compliance with CQC requirements and documentation completion.
- Devote full time, attention and abilities to the role and its goals.
- Perform other duties as may be reasonably delegated from time to time.
Education & Training
Maintain mandatory training (safeguarding, communication, infection control) up to date; attend training offered by clinical staff; complete any role‑specific training identified as necessary. Participate in team meetings, 1:2 reviews, appraisals and ongoing lifelong learning to enhance knowledge and skills.
Person Specification
Qualifications
- Certification of Enhanced Criminal Record Check with children’s and/or adult barred list to be carried out after successful interview.
- Care Certificate.
- Experience in Motivational Interviewing/Coaching.
- NVQ Level 3 in Care or equivalent experience of working in a community health/social care setting.
Behaviours
- Teamwork: work effectively and professionally within the team, supporting peers and colleagues.
- Independent working: recognise when escalation or referral is required beyond scope.
- Solution‑focused: react to challenges positively, commit to continuous improvement.
- Customer Service: remain focused on providing excellent patient and internal customer service.
- Confidentiality: exercise and adhere to Nimbuscare confidentiality policies.
- Work Prioritisation: organise, prioritise and manage workload.
Skills
- Communication: good verbal and written communication, build professional rapport with patients.
- Calm delivery of care with a warm, reassuring demeanour.
- Motivation: encourage patients to engage in rehabilitation.
- Multidisciplinary team collaboration.
- Driving licence and access to own vehicle for work.
Disabled applicants who meet the essential criteria for this job are guaranteed an interview.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.
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