Cat Care Service Improvement Lead

Battersea is seeking a Service Improvement Manager for a one-year opportunity in their London cattery, where you’ll lead meaningful change and enhance efficiency of operations. This role involves strategic thinking, operational leadership, and the ability to drive improvements in service processes.

The position offers an inspiring work environment supporting over 130 cats daily, ensuring their wellbeing and enhancing the team’s experience while delivering impactful change to the organization.

Employees benefit from 36 days of annual leave, generous pension contributions, and professional development opportunities.

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