Customer Service Apprentice

As an apprentice, you will provide customer support within the customer services department while completing an apprenticeship. The role will involve supporting customer service operations, managing bookings, scheduling activities, responding to customer enquiries, and helping resolve complaints in a professional and timely manner.

Course Information

Course: Customer service practitioner (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday – Friday, 9.00am – 5.00pm.

Expected Duration: 1 Year 6 Months

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