ServiceNow Solution Architect: CSM/ITSM & Integrations Lead

Company: Aptimized
Apply for the ServiceNow Solution Architect: CSM/ITSM & Integrations Lead
Location: London
Job Description:

Aptimized in Greater London is seeking a ServiceNow Solution Architect to drive process improvement and system integration. This role emphasizes Customer Service Management (CSM) and requires collaboration with cross-functional stakeholders to enhance ServiceNow solutions for business growth.

The ideal candidate has deep expertise in ServiceNow and a strong understanding of customer service operations. Excellent communication skills and the ability to support after-hours needs are essential. This position offers an exciting opportunity to shape the application landscape within the company.

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Posted: June 6th, 2026