Tool Hire Customer Service Assistant

Company: Travis Perkins plc
Apply for the Tool Hire Customer Service Assistant
Location: Shrewsbury
Job Description:

Job Overview

Joining our family as a Tool Hire Customer Assistant, you’ll help customers find the tools they need and arrange a hiring contract. It could be anything from earth-movers to drills, but whatever equipment is required, safety will always be your priority. With your support and fantastic service, you’ll have customers singing our praises.

Qualifications

  • A natural people person – great with customers and colleagues alike
  • The ability to learn new systems and skills quickly
  • A friendly, helpful personality
  • Some mechanical knowledge or an interest in tools and equipment

Benefits

£Competitive pay + benefits (including an annual colleague bonus, contributory pension, life assurance, sharesave scheme and group-wide colleague discounts across the Travis Perkins Group, including Toolstation). You also have access to online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours offer a great work‑life balance – most customers choose to finish their week on the weekend and bank holidays, so you do too!

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Posted: June 18th, 2026