Rail Revenue & Customer Service Officer

Govia Thameslink Railway is seeking a dedicated RCO/Gateline Assistant in Luton, England. In this vital role, you will be the first point of contact for customers, ensuring exceptional customer service while protecting revenue and providing information.

Responsibilities include revenue protection, security, and maintaining high customer satisfaction in a fast-paced environment. The position requires flexibility, as shifts may include weekends and bank holidays, with opportunities for learning and career progression.

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