**Job Identification:** 211662
**Job Category:** Sales and Marketing
**Job Schedule:** Full time
**Salary** u00a328,683 to u00a335,000 per year (Based on experience)
**Exceptional Hospitality Starts with You**
Do you want to **Be A Part** of something unique?
**Hart Shoreditch Hotel London, Curio Collection by Hilton** is a boutique lifestyle hotel based in the cultural, creative and trendy scene of Shoreditch and we are currently on the hunt for a dynamic and charismatic Junior Front Desk Manager.
Our team strives to be friendly, supportive and inclusive and we are always looking for people who live and breathe these values.
**A WORLD OF REWARDS**
** Annual Salary ranging from u00a328,683.2 to u00a335,000**
Incredible travel perks u2013 Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton u2013 Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave u2013 Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support u2013 Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge u2013 In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources u2013 Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Employee Meal Allowance
Discounts on F&B outlets
Recommend a Friend Scheme
Companyu2019s Pension with enhanced personal pension plan
Trainings to get started and continue to grow and loads of opportunities to progress
*Benefits availability may vary depending on Team Memberu2019s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
**About Curio Collection by Hilton Hotels**
Hiltonu2019s Curio Collection brand appeals to travelers seeking one-of-a-kind discoveries and authentic experiences. Each Curio Collection by Hilton hotel is part of the destination it calls home u2014 authentically embodying the distinct culture and spirit of the community in which they reside.
**Here’s what you’ll do during a typical day :**
The **Creative Cultural Engineer** is responsible for positioning Hart Shoreditch as the cultural living room of East London by creating meaningful partnerships, experiences and storytelling that bring together guests, locals, brands and creative communities, driving engagement, awareness and commercial success.
**KEY RESPONSIBILITIES**
**Culture, Community & Partnerships**
Build and nurture relationships with local creatives, artists, musicians, designers, brands and cultural organisations Act as an ambassador for Hart Shoreditch within London’s creative, cultural and hospitality communities Identify emerging trends, talent and partnership opportunities that strengthen the hotel’s position within East London’s cultural landscape Prospect, pitch, negotiate and manage partnerships that deliver brand awareness, audience growth and commercial value
**Marketing, Brand & Storytelling**
Lead the creation and execution of content, campaigns and storytelling across social media, digital and offline channels Oversee brand consistency across all guest touchpoints, marketing collateral, websites, digital platforms and partner channels Develop relationships with media, influencers and content creators while managing PR, creative and marketing agencies Organise photography, videography and content creation initiatives that showcase the hotel’s personality, people, neighbourhood and cultural activity Grow and engage guest and community databases through CRM, email marketing campaigns and targeted audience engagement initiatives Oversee website content, landing pages and event promotion to ensure all digital channels remain current, engaging and aligned with brand objectives
**Experiences & Programming**
Develop and deliver a year-round calendar of cultural programming, partnerships, events, experiences supported by quarterly activation plans Create opportunities for guests, locals, brands and creative communities to connect through meaningful experiences, collaborations and curated packages Work closely with the General Manager, Commercial Director, F&B partners and operational teams to ensure the successful planning and execution of all events and partnerships Develop initiatives that increase repeat attendance, community participation and guest engagement
**Planning & Commercial Performance**
Drive revenue through partnerships, sponsorships, cultural programming, ticketed events and brand collaborations Support rooms and F&B performance through marketing initiatives and community-driven activations Develop annual marketing, partnerships and cultural programming plans aligned with commercial objectives Manage marketing, event and cultural programming budgets, monitoring and reporting on return on investment Measure and report on the performance of campaigns, partnerships and programming, tracking KPIs including revenue, attendance, engagement, media coverage, audience growth and partnership success
**Who we are looking for?**
**Skills**
Strong relationship-building and networking skills with the ability to connect people, brands and communities Excellent written and verbal communication skills Content creation and social media management experience across Instagram & TikTok, and emerging platforms Ability to develop and execute marketing campaigns from concept to delivery Strong event planning and project management skills Ability to manage multiple projects simultaneously in a fast-paced environment Experience creating presentations, reports and partnership proposals Commercial awareness with the ability to identify partnership and revenue opportunities
**Knowledge & experience**
Experience in marketing, partnerships, brand activation, events, hospitality, culture, arts or creative industries Strong understanding of social media trends, content creation and audience engagement Knowledge of the East London creative landscape, including arts, music, design, fashion, film and cultural communities Experience working with agencies, media partners, influencers or cultural organisations Understanding of brand management and guest experience Familiarity with Canva or other graphic design platforms and social media analytics tools is advantageous
**Behaviours**
Naturally curious and culturally connected A proactive self-starter who enjoys turning ideas into action Confident building relationships with people from diverse backgrounds and industries Creative thinker with a strong eye for storytelling and brand experience Highly organised with strong attention to detail Collaborative and comfortable working across multiple teams Adaptable, resilient and energised by change
Passionate about supporting local talent and creating meaningful community impact
**What success looks like?**
Hart Shoreditch is recognised as an active contributor to the local creative and cultural community.
Strong partnerships are developed with local artists, brands, cultural institutions and creative organisations.
Engaging events and experiences are delivered that drive awareness, footfall and revenue.
Social media channels consistently showcase the personality and cultural relevance of the hotel.
The hotel becomes a destination where creatives naturally choose to gather, collaborate and celebrate.
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**Join an Award-Winning Workplace Culture**
At Hilton, we donu2019t just deliver exceptional experiences for our guestsu2014we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weu2019ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the Worldu2019s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, weu2019re setting new standards for the future of travel.
Whether youu2019re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careeru2014and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why weu2019re more than a great place to stayu2014weu2019re a great place to work….