Trilingual French and German Speaking Export Customer Service Advisor

Overview

Trilingual French and German Speaking Export Customer Service Advisor

Location: Manchester

Salary: Circa £30,000 depending on experience

Ref: 193FG

Main Duties

• Handle all queries received via email and website
• Answer calls from customers and Sales Managers
• Generate orders and data inputting
• Manage customs and export paperwork for deliveries
• Assist colleagues/other departments in busy periods
• Administrative duties as required

Candidate’s Profile

• Fluent in both French and German (both written and verbally)
• Senior experience in customer service (ideally from prestige product/high end customers)
• Experience or knowledge in import/export or customs documents – ideal
• Ability to work under pressure and to deadlines
• Team player and excel in building cooperation
• IT literate

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