Ecommerce Tech Support Lead – Drive Customer Excellence

Bettys & Taylors of Harrogate is seeking an Ecommerce Technical Support Lead to join our Harrogate bakery team. This full-time role involves leading triage on technical issues and offering support to customer queries, ensuring high-quality outcomes in a fast-paced environment.

The ideal candidate will possess hands-on IT systems experience, with knowledge in Magento and Zendesk desirable. We are committed to creating an inclusive culture and offer various perks such as free meals, profit-sharing, and extensive development opportunities.

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