User Experience Designer
Location: Newcastle
Contract: 3 Month
Client: Public Sector
Inside IR35
Rate: £230PD
Overview
We are seeking an experienced User Experience (UX) Designer to join a high-profile digital transformation programme supporting the delivery of critical public services. This is an exciting opportunity to work within a collaborative multidisciplinary team focused on improving user journeys, accessibility, and service experiences for millions of users.
The successful candidate will play a key role in understanding user needs, identifying pain points, and designing intuitive, user-centred solutions that deliver measurable improvements to digital services.
Key Responsibilities
- Analyse user needs, behaviours, and task flows to create effective and engaging user experiences.
- Conduct user research and translate findings into actionable design recommendations.
- Develop user journeys, wireframes, prototypes, and interaction designs.
- Identify user pain points and design innovative solutions to improve usability and accessibility.
- Collaborate with product managers, developers, business analysts, researchers, and stakeholders to deliver high-quality digital experiences.
- Facilitate workshops and design sessions to gather requirements and validate design concepts.
- Contribute to design strategy and ensure user-centred design principles are embedded throughout the project lifecycle.
- Support and mentor colleagues by sharing UX best practices and design expertise.
- Work closely with cross-functional teams to ensure seamless implementation of design solutions.
- Drive continuous improvement of UX processes, standards, and methodologies.
Required Skills & Experience
- Strong commercial experience in User Experience (UX) Design.
- Experience conducting user research and translating insights into design solutions.
- Strong understanding of user-centred design principles and methodologies.
- Experience creating wireframes, prototypes, user journeys, and service blueprints.
- Excellent stakeholder management and communication skills.
- Ability to work within multidisciplinary Agile delivery teams.
- Experience collaborating with developers, product owners, researchers, and business stakeholders.
- Strong problem-solving skills with the ability to balance user needs and business objectives.
Desirable Experience
- Experience working within large-scale digital transformation programmes.
- Previous experience within government, public sector, or highly regulated environments.
- Knowledge of accessibility standards and inclusive design principles.
- Experience with design tools such as Figma, Sketch, Adobe XD, or similar.
- Familiarity with Agile, Scrum, or Lean delivery methodologies.
What You’ll Bring
- A passion for creating exceptional user experiences.
- Strong analytical and research skills.
- The ability to influence stakeholders and champion user-centred design.
- A collaborative approach and willingness to share knowledge across teams.
- A proactive mindset with a focus on continuous improvement and innovation.
This is an excellent opportunity to contribute to meaningful digital services while working on a large-scale programme that directly impacts users across the UK.
Candidates must have SC Clearance
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