Senior Account Managers lead on all the work we deliver for specific clients. We don’t believe in siloed teams – content, technology, media and data overlap in all roles and will work across all four disciplines.
Working on projects end to end, Account Managers develop the strategy for the brands they lead and oversee day‑to‑day delivery of that strategy. They will represent DEPT® to our clients, adding value to relationships beyond organisational skills – we want a mixture of an account manager and a planner, not your typical suit.
You will have the chance to help define and shape the digital strategy for exciting brands. You will be leading a team that delivers compelling content, innovation and media planning across key European markets.
What You’ll Do
- Motivate and inspire your team to push creative boundaries and deliver standout work.
- Develop annual strategies, identifying priorities for the year.
- Oversee, project manage and work with teams to develop brilliant digital content (creative, production).
- Manage deliverables from across the business (content, technology, media, data).
- Ensure delivery of all creative and campaign work is to the highest possible standard.
- Ensure constant innovation across all deliverables.
- Contribute to our creative process by sharing your ideas and experiences.
- Manage budgets for campaigns and always‑on activity.
- Manage client budgeting.
- Manage relationships with platforms and partners.
- Present work internally and externally.
- Complete work to deadline and often under pressure.
What You Bring
- Extensive experience in roles involving account management and strategic planning within digital/social platforms, specifically driving creative output.
- Experience developing, managing & overseeing complex creative campaigns.
- Experience working on a global brand.
- Confident with both brand and conversion/direct‑response campaigns.
- Experience leading, motivating and coaching team members.
- Strong client relationship management skills.
- Advanced problem‑solving skills.
- Excellent organisational / time management skills and high attention to detail.
- Excellent presentation skills.
- Strong creative skills.
- Ability to build and maintain strong relationships with clients.
- Ability to react quickly within a fast‑paced environment.
- Ability to remain focused under pressure and work under tight deadlines.
- Proficient in working with data.
We Offer
- A flexible, hybrid working policy.
- The choice of medical healthcare providers (Bupa or Medicash).
- 25 days holiday plus bank holidays and your birthday off each year.
- Company pension scheme.
- EAP scheme.
- Ride to work scheme.
- Enhanced family friendly policies.
- Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global – at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
Diversity, Equity & Inclusion
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
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