Our client, an AI‑driven upskilling platform helps businesses adopt new technologies with confidence. They identify organisational skills gaps, provide expert assessments of your workforce capabilities, and deliver tailored learning pathways aligned to your business goals. The platform empowers teams to develop the skills they need to thrive in a rapidly evolving tech landscape.
They are a tech‑driven training and apprenticeship provider focused on creating alternative career pathways and helping organisations close digital and technical skills gaps.
Role: Temporary Certification Operations AssociateLocation: PaddingtonPay: £15 p/hStart Date: Wednesday 24th JuneDuration: around 4 weeksSchedule: Hybrid – Thursday & Friday in the office, plus one other day
What You’ll Do:
- Execute a wide range of tasks that enable learners to successfully complete their programs, including processing and reviewing apprentice end‑point assessment materials, ensuring timely submissions to awarding organisations.
- Audit and quality‑assure data and documentation, ensuring accuracy and consistency to provide a single source of truth for learners and stakeholders.
- Investigate and resolve issues that arise with learners and employers, taking ownership of problems and communicating effectively with all parties involved to ensure quick and satisfactory resolutions.
- Work closely with internal teams—Delivery, Learner Enablement—and external assessment partners, ensuring cross‑functional activities are well‑planned, communicated, and coordinated for a seamless experience for apprentices.
- Identify and recommend enhancements to operational processes and ways of working to improve team productivity and service quality.
- Assist the Operations Manager with ad hoc reports, special projects, and strategic initiatives as needed.
Key Skills Required:
- Outstanding attention to detail and a problem‑solving attitude
- Excellent prioritisation and time‑management skills
- Passion for processes and drive to get tasks done
- Strong team player mentality
- Strong written communication skills
- Previous experience in a time‑sensitive operations team
Why Join Us?
This is your chance to be part of a vibrant team dedicated to empowering learners. You will be part of a supportive environment where your contributions will be valued and recognised. If you’re excited about operational excellence and want to make a difference in the world of education, we’d love to hear from you.
Office Angels is an employment agency and a business. We are an Equal Opportunities Employer who respects and appreciates people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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