Air Freight Coordinator

Air Freight Coordinator

Location: Colnbrook, England, United Kingdom

Base pay range: £25,000 – £30,000 per annum (dependent upon experience)

Office Hours: Monday – Friday, 8:30 – 17:30 (incl. 1‑hour unpaid lunch). This role is office‑based and requires flexible working hours.

Direct message the job poster from ALPI UK.

Key Roles and Responsibilities

• The ability to co‑ordinate with network partners, UK clients and/or internal teams to arrange a booking to be shipped from origin to destination country, maintaining clear and effective communication at all times
• Ensuring all shipments adhere to international trade regulations, customs procedures, and export control laws
• Basic understanding of INCOTERMS and the risk and liabilities of each term
• To quote shipments prior to movement and applying agreed rates where necessary
• Building relationships with airlines for cargo bookings and rate negotiations
• To liaise with partners to reach out for quotes and rates
• Familiarity with various export documents and their purpose
• Ensure all air export jobs are completed correctly and in a timely manner
• Ensure all customs declaration tasks are completed correctly and in a timely manner
• Has the ability to follow instruction and produce airway bill pre‑alerts, ensuring accuracy in preparation to avoid critical delays or penalties
• Monitoring the progress of shipments from origin to destination, providing updates to destination partners.
• Understanding of HMRC Volumes 1 & 3 of the UK trade tariff.
• Report immediately to the line manager any amendments to customs declarations
• Ensure the operational system is always used correctly
• Assist other departments as and when required by the company
• Maintain regular communications with the network and sales team
• Look and propose new efficiencies in customer workflow
• Liaise with HMRC and maintenance of customs procedures
• Ensure all reports are completed as per provided deadline
• Ensure the SOPs are followed completely and accurately
• Look and propose new efficiencies in customer work flow
• Ensure that all goods under Alpi’s deferment account are approved for delivery with accounts or line manager or an agreement must be place on SOP or quotes
• Passing invoices from suppliers and providers within 48 hours from receipt
• Ensure insurance is charged correctly
• Ensure insurance claims are given to the claims department immediately
• Propose and report to Line Manager; strategies related to the Air products
• Provide support and holiday coverage for the local staff when required

Skills, Experience and Competencies

• Proven experience, gained ideally within the Freight Forwarding sector with a minimum of 3 years experience.
• Knowledge and experience of Import/Export multimodal business
• Knowledge/skills required for Air Freight sales and products
• Demonstrate quality communication skills along with good presentation skills
• Proficient with Microsoft packages especially MS Excel and general PC knowledge
• Good understanding of logistics processes and procedures
• Must be able to prioritise and organise own workload with attention to detail
• Able to work independently and as part of a team
• Must be flexible with their working hours

Company Benefits

• After 3 months’ service, employees are entitled to become a member of the Group personal Pension Plan
• After completing six months’ service, Alpi UK Death in Service equal to three times your annual salary
• After one year’s service the company offers enhanced Pension contributions of 9% annual salary
• After one year’s service employees are eligible to join the Private Medical Scheme (application process required)
• Holiday loyalty days up to a maximum of 5 days (1 day on the anniversary of your start date)
• One Milestone Day per year to take as you wish
• Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full‑time education, living in the same household
• Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more

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