About the Museum
We are a world‑class visitor attraction and leading science research centre. We use the Museum’s unique collections and unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually, alongside 16 million visits to our website.
About the Role
Reporting to the Chief of Staff, the Governance and Executive Support Officer is a trusted member of the Director’s Office, working closely with senior stakeholders including the Chief Operating Officer, Chief Finance Officer and the Director’s Executive Assistant. The role requires calm, confident navigation of complex priorities while representing the Museum’s leadership with professionalism and discretion. A key responsibility is serving as secretariat to the Audit and Risk Committee, producing high‑quality support for Trustees and senior stakeholders and ensuring that meetings, papers and communications are delivered to an exceptional standard.
Responsibilities
- Executive support for the COO and CFO, managing diaries, stakeholder logistics and cross‑departmental planning.
- Secretariat to the Audit and Risk Committee, preparing meeting materials, papers and communications.
- Coordinate governance, executive operations, risk coordination and stakeholder engagement activities.
Qualifications
- Experience in executive support, diary management and stakeholder coordination.
- Excellent judgement, organisational skills and a proactive mindset.
- Ability to build strong relationships across the organisation and work at pace.
- Ability to take ownership and continuously improve processes and effectiveness of the Director’s Office.
What We Offer
- 27.5 days holiday plus 8 bank holidays (full time equivalent).
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4‑10%).
- Season ticket, bicycle and rental loan.
- Life insurance.
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes.
- Wide variety of training initiatives and opportunities to build skills.
- Affordable membership to the Civil Service Sports Council, providing extensive benefits and access to many venues.
- Membership to our Sports and Social Association, which includes access to an in‑house gym, clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi.
Working Arrangement
The role operates on a hybrid model that requires regular, weekly attendance. The pattern of on‑site and remote days will be discussed with the manager and agreed upon during the hiring process.
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