Internal Account Manager

Internal Account Manager

Location: Newcastle upon TyneSalary: £27,000 + Quarterly Bonus (£2,000 OTE)

About the Role

Our client, is a growing nationwide service provider, is looking for a driven and customer-focused Internal Account Manager to join their Newcastle team. This is a fantastic opportunity for someone who enjoys building relationships, driving account growth and retentions, whilst delivering outstanding customer service in a fast-paced environment.

What Youll Be Doing

• Managing and growing an existing customer portfolio
• Driving customer retention, renewals, and revenue growth
• Identifying upselling and cross-selling opportunities
• Building strong customer relationships via phone and email
• Using CRM systems to manage pipelines and customer activity
• Working closely with internal teams to deliver excellent service

What Were Looking For

• Experience in account management, customer success, or sales support
• Strong communication and relationship-building skills
• Organised, proactive, and target-driven mindset
• CRM experience (HubSpot desirable)

Whats on Offer

• £27,000 basic salary
• Quarterly bonus scheme
• Enhanced pension
• Wellness support
• Training and career progression opportunities

Apply now below to join a growing business where your contribution will make a real impact.

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