IT Support Engineer

Profectus Recruitment is working with a growing organisation looking to add an IT Support Engineer to its internal IT team.

This is a varied role offering a mix of helpdesk support, infrastructure administration and project work. You’ll support users across multiple sites, helping to maintain and improve the systems the business relies on every day.

Key responsibilities

• Providing 1st and 2nd line IT support to end users
• Supporting Microsoft 365, Active Directory and Azure environments
• Building, deploying and maintaining end-user devices
• Troubleshooting hardware, software and networking issues
• Supporting onboarding and offboarding processes
• Assisting with system upgrades, migrations and IT projects
• Maintaining documentation and supporting IT best practice

What we’re looking for

• Previous experience in an IT support role
• Strong knowledge of Windows, Microsoft 365 and Active Directory
• Experience with Intune and Azure
• Good understanding of networking fundamentalsExcellent troubleshooting and communication skills
• Full UK driving license and access to a vehicle

In return, you’ll join a supportive team, gain exposure to a broad technology stack and have opportunities to develop your skills across infrastructure, cloud technologies and IT projects.

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