Recovery Coordinator – North Yorkshire Horizons
Location: 5 The Applegarth, Northallerton, DL7 8LZ
Working Hours: 37 hours per week
Contract Type: Permanent
Salary: £25,877.80 – £32,090 per annum
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services—made possible by our 3,500 staff and volunteers.
About the Role
As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, ensuring each recovery journey is tailored to individual needs and priorities. You will take a holistic “whole person” approach, ensuring each care package encompasses all areas of wellbeing, supporting service users to achieve the best possible outcomes and safe reintegration into the community.
What You’ll Do
- Manage a reduced caseload appropriate to part‑time hours, devising, implementing, and reviewing ongoing recovery plans and treatment.
- Carry out triage/screening assessments and comprehensive assessments with service users.
- Work collaboratively with partner agencies to undertake shared assessments and interventions, supporting service user progression from engagement through to self‑sustained recovery.
- Facilitate service user access to treatment and community resources to increase recovery capital and social connections.
- Use the online case management system, SystmOne, to manage recovery planning, safeguarding, and risk management processes.
To Succeed in This Role
- Experience of holding a caseload.
- Knowledge and/or experience of substance misuse.
- Experience supporting vulnerable people whose lives have been affected by alcohol and/or drug use.
- A relevant qualification in Health and Social Care.
What We Offer
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family‑friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long‑service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme—all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.
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