Hybrid Customer Service Specialist – CRM & Data Entry

Company: Norfolk County Council
Apply for the Hybrid Customer Service Specialist – CRM & Data Entry
Location: Norwich
Job Description:

Norfolk County Council is seeking a Customer Service Assistant to join their team in Norwich. This permanent position offers a competitive salary of £25,989 to £26,403 per annum, with a hybrid working model available. The role involves responding to customer contacts primarily via telephone and requires excellent data entry skills and a customer-focused attitude.

As part of the Customer Service Centre, you will have opportunities for flexible working and benefits including health and wellbeing services and a local government pension scheme. Closing dates for applications are on 2 July 2026.

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Posted: June 20th, 2026