Operations & Commercial Coordinator

About the Role

We’re looking for a highly organised, proactive and dependable Operations & Commercial Coordinator to join the team at Canify in Southeast London. This is a hands‑on role at the centre of the business, supporting day‑to‑day operations, administration, customer communication and commercial organisation.

We’re a small, fast‑moving team, so we’re looking for someone who is adaptable, switched on, happy to get stuck in and can keep multiple moving parts organised at once.

Key Responsibilities

Operations & Administration

• Managing supplier invoices, keeping invoice records
• Supporting with bookkeeping and general business administration
• Organising purchase orders, stock paperwork and operational records
• Managing shared admin systems, folders and internal documents
• Coordinating deliveries, collections and logistics administration
• Keeping timelines, operational tasks and internal processes on track across the team

Commercial & Customer Support

• Responding to general enquiries and directing communications appropriately
• Supporting customer account administration and maintaining organised records
• Helping manage sales information, leads and follow‑ups
• Assisting with trade/customer communication and scheduling calls or meetings
• Supporting with order processing linked to customer accounts

Production & Supplier Coordination

• Sourcing ingredients and materials for production
• Supporting supplier coordination and helping maintain smooth operational flow

What we’re looking for

• Highly organised, proactive, practical and solutions‑focused
• Comfortable working across multiple areas of a business
• Strong with communication and follow‑ups
• Confident using spreadsheets, admin systems and organisational tools
• Calm under pressure and able to prioritise tasks effectively
• Happy working within a small, entrepreneurial and fast‑moving team

Ideal Experience

• Experience in operations, administration, office coordination, commercial support and technical/website management
• Experience working within a startup, agency, hospitality or production environment
• Familiarity with invoicing/bookkeeping systems

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