Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADER
An exciting opportunity has arisen to join the Medical Secretarial Team in the Mental Health Directorate on a Permanent basis and to provide effective leadership to the administration team under the supervision of the administration manager. To provide a comprehensive, high quality medical secretarial and administrative service to the consultant, their medical team and specialist nursing teams, and other health professionals. To maintain the office organisation and monitor the workload related to the administration team.
Main Duties of the Job
It is essential that the applicant holds the relevant qualifications as per the person specifications, previous medical secretarial experience would be desirable, a high level of audio typing skills, excellent computer skills including Microsoft Office and a good telephone manner.
The post holder will also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.
Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.
It is essential that the successful candidate has a flexible approach to work to meet the demands of the service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications / Experience
- NVQ Business administration L4 or equivalent experience or City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
- RSA/OCR Level 3 or equivalent experience or qualification in typing
- ECDL or equivalent experience
Desirable Criteria (Qualifications)
- Management qualification or working towards
- NVQ 3 Customer Service
Experience
Essential Criteria
- Experience of coordinating administration activities.
- Experience of working as a Medical Secretary.
- Experience of organising workload and people.
Desirable Criteria (Experience)
- Previous NHS Experience.
Skills
Essential Criteria
- Excellent Communication Skills
- Advanced Typing Skills
- Will work unsupervised
- Excellent customer service skills
- Excellent Organisational skills
- Will prioritise own workload
- Minute Taking experience
Knowledge
Essential Criteria
- Knowledge and ability to use Microsoft Office applications
- Evidence of Continual Personal Development
Desirable Criteria (Knowledge)
- Knowledge of Referral To Treatment process (RTT)
Personal Qualities
Essential Criteria
- Good Team Working ethic
- Enthusiasm and committment
- Proactive and positive attitude
Other Relevant Requirements
Essential Criteria
- If required be able to travel between sites if relevant to the demands of the post
Desirable Criteria (Other)
- Welsh Speaker
We are committed to promoting equality and diversity and are a Disability Confident Employer.
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