Operations Manager for Visitor Attraction – Relocate to Caribbean

We’re seeking a dynamic Operations Manager to lead a major visitor attraction in the Caribbean. This senior role oversees daily operations across guest experiences, retail, food and beverage, and outdoor attraction activities, ensuring world-class standards, safety, and operational efficiency.

Key Responsibilities:

• Drive operational strategy, performance, and growth opportunities across a leading tourism attraction environment.
• Manage budgets ($3–5M+ p.a.), financial reporting, and revenue optimization.
• Lead, train, and develop operational teams and foster a positive workplace culture.
• Ensure compliance with health, safety, and inclusivity standards for guests and staff.
• Enhance guest experiences and resolve issues professionally while maintaining high service standards.
• Collaborate with marketing and community stakeholders to promote offerings and events.
• Work closely with senior leadership and external partners to identify expansion opportunities.

Requirements:

• Bachelor’s degree in business management, hospitality, tourism, or related field.
• 3+ years senior management experience in tourist attractions, theme parks, zoos, or tourism operations etc.
• Strong financial literacy and experience managing operational budgets of $3M+ annually.
• Proficient in Microsoft Office (Excel) and guest booking systems.
• Excellent leadership, communication, and interpersonal skills.

Benefits:

• Competitive salary plus performance incentives, medical coverage, pension, and additional benefits in line with labour standards.

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