Customer Service Advisor – French Speaking

Overview

Job Title: Customer Service Advisor – French Speaking

Location: Portslade, Brighton

Start Date: Monday, 22nd June

Pay Rate: 14-14.50 per hour

Hours: 1pm-7pm, Monday-Friday

This temporary role will last roughly 4-5 weeks.

Note: Immediate availability is essential due to the fixed start date.

Responsibilities

• Carrying out structured mystery shopper calls using set scripts and background scenarios
• Making outbound calls using provided scripts
• Collecting and accurately recording service and pricing information
• Updating existing records and identifying discrepancies in data
• Reviewing and documenting differences between current data and information provided over the phone
• Maintaining a high level of attention to detail and consistency throughout all tasks

Qualifications

• Previous experience in a customer service role within an office environment
• Fluent French speaker
• Confident and professional telephone manner
• Strong attention to detail with accurate data entry skills
• Reliable and able to commit to the full duration of the assignment
• Able to commute reliably to the office location (no parking available on site)

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE: You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.

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