Head of Service Desk – Multi-Site IT Support (Rail)

context recruitment is seeking a Service Desk Manager located in London. This role involves leading the Service Desk team in delivering high-quality IT support services across a multi-site operational environment.

The ideal candidate should have proven experience managing IT Service Desks, strong leadership skills, and a good understanding of IT service management best practices. The position offers a salary of £500-£600 per day (outside IR35), with an emphasis on continuous improvement and strong stakeholder engagement.

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