Responsibilities & Duties
- Engage with staff and patients to ensure everyone knows about QI and feels empowered and energised to see improving care as a key part of their role.
- Build improvement capability through a programme of QI education to enable staff to lead, champion and coach QI activities and initiatives within their teams.
- Support teams to deliver focused QI projects and programmes which are co‑designed with patients, service‑users and the public.
- Embed consistent and rigorous improvement methods when addressing all practical problems and strategic opportunities within the organisation.
The post holder will provide expertise in improvement methodology and measurement. They will be responsible for the delivery of a trust‑wide QI education programme, provision of support and guidance to staff members conducting QI projects, promoting engagement in QI, monitoring QI activities and outputs and promoting the spread of learning from QI activities to other departments.
The post holder will play an instrumental role in providing corporate leadership and support for a portfolio of improvement projects, promoting clinical engagement in QI amongst our staff and ensuring that learning from QI projects is shared and spread.
The post holder will work with senior leaders in the organisation to develop and enable quality improvement within the Trust.
- Support ongoing development and implementation of the Quality Improvement (QI) strategy and review on a yearly basis
- Lead on the Whittington Health QI programme
- Contribute and collaborate on Quality Account Priorities and goals, actively leading on relevant projects that form part of the Quality Account Priorities
- Provide leadership and improvement expertise for an allocated set of QI projects to maximise engagement, impact and learning.
- Design and deliver teaching in QI on a Trust‑wide basis, building organisational QI capacity and capability with other key staff
- Act as an organisational expert on key elements of the IHI Model for Improvement QI methodology e.g. use of data and measurement in QI
- Act to maximise the following; co‑design and co‑production of QI projects with patients, clients and services users engaged in QI activity, communication of QI project outcomes and fostering topic based or service‑based QI collaborations.
- Seek out opportunities and represent the Trust QI function at internal and external events and networks. Develop relationships with NCL QI collaborative and UCLP academic health science network.
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