Shift Lead — Fast-Paced Store Operations and Service

Marks & Spencer Plc in Wetherby is seeking a Shift Lead to oversee the fill operation and ensure the salesfloor is ready to trade. This role involves coordinating resource, coaching colleagues, and supporting Colleague Managers in driving performance.

The successful candidate will be responsible for leading operations, ensuring a clean and safe environment, and modeling exceptional customer service. A readiness to engage in frontline tasks is essential for success in this dynamic role.

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