MUFG, a globally respected financial institution with a robust presence in major markets, is seeking an Apex Support Business Analyst to join their E-Platforms (ETP) Apex Team in London. This role focuses on Repo and Securities Borrowing & Lending (SBL) products and involves providing hands‑on functional and technical support to front‑office trading platforms, ensuring smooth operations and safe delivery of enhancements.
Responsibilities
- Support critical Front Office trading platforms across asset classes, focusing on Repo and SBL products.
- Provide comprehensive L1, L2, and L3 support for the Apex platform by responding promptly to trader and Front Office queries.
- Maintain and support the Apex application and associated services to guarantee optimal performance and reliability for business users.
- Analyse complex business requirements and produce detailed functional specifications and practical solutions tailored to Front Office challenges.
- Offer deep expertise on Repo and SBL workflows including trade booking, lifecycle events, pricing mechanisms, and settlements.
- Lead or contribute to business‑as‑usual (BAU) initiatives and small‑to‑medium projects to enhance platform functionality.
- Represent the BAU support function during project delivery meetings and design discussions, acting as a bridge between technology teams and business stakeholders.
- Perform thorough functional testing of Apex BAU deliverables to validate changes meet business needs before production deployment.
- Approve test results prior to production releases, ensuring delivered code and configurations do not introduce new risks.
- Support ongoing system maintenance activities so the platform remains up‑to‑date with regulatory requirements and technological advancements.
- Document solutions clearly and share knowledge effectively with global support teams.
Qualifications
- Extensive hands‑on experience supporting Apex Securities Finance applications within an investment banking context.
- In‑depth understanding of Repo and Securities Borrowing & Lending products and related workflows.
- Proven track record supporting Fixed Income trading desks in high‑pressure environments.
- Comprehensive knowledge of end‑to‑end trade lifecycle processes, including pricing models, trade capture, and booking procedures.
- Strong analytical skills and the ability to provide L1/L2 application support directly within Front Office settings.
- Working familiarity with Linux environments, including performance monitoring and routine maintenance.
- Understanding of FIX protocol standards and FIX messaging.
- Experience using the Apex Loanet Interface (ALI) or exposure to Apex Toolkit APIs.
- C++ development or debugging experience is considered beneficial.
Benefits
- Flexible working arrangements.
- Generous pension contributions.
- Continuous training opportunities.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued and respected. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non‑discriminatory manner in accordance with our commitment to identifying the right skills for the right role and to our legal obligations.
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