UX Designer (Hybrid)

Position Overview

The UX Designer at Lumivero is a generalist, curious, and growth‑oriented design contributor who thrives in a fast‑moving, multi‑product environment. Reporting directly to the Sr.UX Designer, this role supports the design and continuous improvement of user experiences across Lumivero’s core desktop application portfolio — including NVivo, ATLAS.ti, Citavi, @RISK, and Predict — as well as our emerging AI‑native products. This is not a single‑product role. You will float across teams and codebases, adapting quickly to different product contexts and user audiences. The designer will be embedded within the Marketing & Product team, work closely with Development stakeholders to ensure our digital experiences are intuitive, on‑brand, and user‑centered. Success in this role requires genuine curiosity, a willingness to learn, and an eagerness to grow your skills in an AI‑native design environment.

Location & Schedule

London, SE1 77N, United Kingdom. 1–3 days in the London office expected.

Key Responsibilities

• Assist in the design of intuitive, inclusive, and user‑friendly interfaces across multiple product areas, adapting approach for each product’s unique context and user base.
• Translate research findings and business requirements into wireframes, prototypes, and high‑fidelity designs under guidance of the Sr.UX Designer.
• Contribute to and maintain design systems and pattern libraries, ensuring visual consistency across products.
• Apply best practices in interaction design, accessibility (WCAG standards), and responsive design.
• Assist in designing UX flows and interface components for AI‑native product features, with interest in exploring how AI can enhance user experience.

Research & User Insights

• Support discovery research and usability studies to understand user behaviours, needs, and pain points across different product audiences.
• Assist in conducting usability testing and iterative validation to inform design decisions.
• Help analyse customer feedback, survey data, and UX metrics to surface actionable insights for continuous improvement.
• Contribute to synthesising and presenting research findings to stakeholders in a clear and compelling way.

Cross‑Functional Collaboration

• Work alongside Product Managers, Developers, and Subject Matter Experts across multiple product teams in an agile design environment.
• Communicate design intent clearly through documentation, prototypes, and presentations tailored to different audiences.
• Advocate for the user perspective in cross‑functional discussions, balancing usability with technical and business constraints.
• Participate in design reviews and feedback sessions with the Sr.UX Designer, actively incorporating guidance to grow your skills.

Adaptability & Continuous Learning

• Embrace working across different codebases and product environments, learning each product’s design conventions and technical constraints with curiosity and openness.
• Actively explore and apply AI‑native tools and workflows in design practice.
• Stay current with UX trends, emerging design tools, and best practices.
• Demonstrate a growth mindset: seek feedback proactively, reflect on work, and continuously develop skills.

Required Qualifications & Education

• 1–3 years of professional UX design experience.
• A portfolio demonstrating design process and ability to create user‑centered solutions.

Familiarity with industry‑standard tools (Figma, Sketch, Adobe XD, Miro, or equivalent).

• Basic understanding of design‑thinking and human‑centered design principles.
• Strong communication skills and ability to present and discuss design decisions with confidence.
• Comfort working independently while knowing when to ask for guidance; able to manage time across multiple projects.
• Eligibility to work in the UK; based in or willing to relocate to London area.

Nice to Have

• Exposure to desktop application or B2B enterprise software design.
• Interest or basic knowledge of front‑end development (HTML/CSS/JavaScript) or working within component‑based design systems.
• Experience or curiosity about designing for AI‑native products or AI‑assisted workflows.
• Familiarity with agile or sprint‑based product development processes.
• Experience with quantitative or qualitative research tools (e.g., UserTesting, Lookback, Hotjar).
• Experience working across multiple products or codebases simultaneously.

What We Offer

• Direct mentorship and day‑to‑day guidance from a Senior UX Designer, with a clear path to develop skills and take on more ownership over time.
• Broad exposure across a diverse, established product portfolio spanning qualitative research, statistical analysis, and AI‑native applications.
• A hybrid working environment based in London — split between home and office.
• The opportunity to work at the forefront of AI‑native product design within a growing, global software company.
• A collaborative, inclusive team culture that values curiosity, continuous improvement, and diverse perspectives.

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