Support Worker – Adult Social Care

Responsibilities

• Provide practical, emotional, and recovery-focused support to adults with severe and enduring mental health needs living in the community.
• Work directly with service users to promote independence, wellbeing, and recovery, helping them achieve goals identified in their support and care plans.
• Support people to develop independent living skills, including managing accommodation, finances, daily living tasks, and access to community resources.
• Deliver short-term enablement, hospital discharge (“home from hospital”), and crisis prevention (“step‑up”) support to help people remain safely in the community.
• Work closely with mental health professionals, carers, housing providers, health services, and voluntary organisations to ensure coordinated support.
• Monitor wellbeing, identify risks and safeguarding concerns, and contribute to effective risk management.
• Maintain accurate records, review outcomes regularly, and ensure support is delivered in line with Care Act 2014 principles and recovery-focused practice.
• Help people access education, training, employment, leisure, and community opportunities that support inclusion and independence.

Qualifications

• Experience of working with adults with mental health needs in a health or social care setting.
• Strong understanding of prevention, enablement, and recovery-focused approaches.
• Excellent communication, organisational skills, and the ability to build positive relationships.
• Enhanced DBS is required.
• A relevant vocational qualification in health or social care is an advantage.

Equal Opportunity

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class.

We also welcome those interested in flexible working and applications from disabled people, as this group is currently under represented in our workforce.

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