Interim Director of Customer Support & Operations

Lord Search & Selection is seeking a Director of Customer Support Operations for a 12-month fixed-term contract in the West Midlands. This is a hands-on leadership role responsible for delivering best-in-class customer experience and transforming customer support operations for a manufacturer of IoT connected products.

The ideal candidate will have experience in B2B/B2C environments and a proven track record of driving change and scaling operations effectively. The position offers a competitive compensation package along with additional benefits.

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