Senior Operations Manager

Senior Operations Manager

Central LondonTemporary to PermanentSalary: £70,000 + up to 50% company bonus + discretionary bonus (upon successful completion of probation)

A leading co‑working company is seeking an experienced Senior Operations Manager to lead operations across a portfolio of premium centres. This is a high‑impact, multi‑site leadership role with responsibility for service standards, client experience, team performance, facilities management and commercial results. You’ll also play a key role in opening and mobilising new locations as the business continues to grow.

Key Responsibilities

• Lead multi‑site operations across a cluster of premium centres
• Own P&L performance, budgets and revenue delivery
• Manage, coach and develop General Managers and centre teams
• Oversee new centre openings from fit‑out and snagging through to launch
• Ensure compliance through regular audits covering Centre Standards, H&S, Fire and Risk
• Deputise for the Operations Director when required

About You

• Proven experience in a senior multi‑site operational leadership role
• Strong people manager with experience leading dispersed teams
• Commercially astute with solid P&L and budget management expertise
• Calm, resilient and effective under pressure
• Positive, energetic and growth‑focused mindset
• Flexible and mobile across sites, with availability to support the business when needed

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