Online Trading Coordinator – Sweaty Betty

About the Company

Sweaty Betty is a female‑first activewear brand that empowers women through fitness and beyond. We focus on responsible sourcing, innovative FemTech, and community impact.

Role: Online Trading Coordinator

We’re looking for an organized, customer‑experience focused coordinator to support the growth of Sweaty Betty’s e‑commerce site.

Responsibilities

• Support day‑to‑day trading and content management of SweatyBetty.com
• Compile accurate daily, weekly and seasonal trading performance reports, identifying trends and opportunities
• Use data to drive decisions and optimize customer experience
• Develop and maintain the trading calendar and content strategy, delivering streamlined content and tactic plans with clear journey mapping
• Prepare and deliver sale and seasonal marketing campaigns and personalised experiences, ensuring seamless and commercially effective customer journeys from marketing channels
• Partner with Marketing and Creative teams to deliver localized, on‑brand content and messaging updates across all relevant markets
• Ensure product listing and search results pages are merchandised effectively, using Salesforce Commerce Cloud sorting rules and optimising for regional nuances and filter opportunities
• Identify new onsite opportunities, propose ideas and innovations to improve the customer experience and aid conversion
• Implement a testing‑first mentality to deliver agreed KPIs and continual optimisation
• Develop strong collaborative relationships across departments, especially within the Support Office, Ecommerce, Marketing, Planning and Creative teams

Qualifications

• Minimum of 2years experience in a similar e‑commerce role
• Experience with Salesforce Commerce Cloud, Google Analytics, PowerBI, ContentSquare, Dynamic Yield and Amplience (desired)
• Advanced Excel skills with an analytical and questioning mindset
• Highly organised and self‑motivated, able to prioritise heavy workloads in a fast‑paced retail environment
• Faultless attention to detail and ability to meet tight deadlines under pressure
• Proactive, positive approach to problem‑solving
• Ideas‑driven and results‑focused, able to see initiatives through to fruition
• Dynamic team player with strong interpersonal skills

We are an equal‑opportunity employer committed to diversity, equity and inclusion.

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